Additional Services

Services such as packing, appliance servicing, unpacking, or stair carries that are needed due to either your request or building regulations may result in additional charges.

Advanced Charges

Charges for services performed by a third party at your request. The charges for these services are paid for by the mover and added to the charges on your Bill of Lading.

Agent

A local moving company authorized to act on behalf of a larger, national company.

Bill of Lading

This is the contract between the mover and the customer. It also acts as a receipt. It is important to understand everything on the bill of lading before you sign it.

Binding/Non-Binding Estimate

Binding: The mover quotes a flat price based upon a given inventory. No matter how long the job takes, the flat price is always paid. It is given only when an onsite estimate is performed.
Non-Binding: These estimates are based upon the mover's previous experience of jobs similar to yours. As the name suggests, these estimates are subject to change.
Hourly Rates: Customers are charged by the hour per man, per truck.

Carrier

This is the mover that you are working with.

C.O.D. - Cash on delivery

This is when payment is required at the time of delivery.